Complaint Investigation Report

Administrator and staff interviewed denied the allegation and stated that C1 has not been seen with a walking cane. They also stated that C1 has not informed them of walking issues; and that C1 does not have balance issues, is able to walk properly without a walking cane and no walking cane has been prescribed. C1 is currently being held at a hospital, but LPA interviewed C1 over the phone. LPA asked C1 if C1 bought a walking cane and C1 answered "no, I need one". Interview with C2 revealed that C2 is C1's roommate and C2 has not seen C1 with a walking cane. Interviews with C3 - C6 revealed that they are neighbors of or know C1 and have not seen C1 with a walking cane. Review of C1's appraisal/needs and services plan dated 11/11/2021, does not indicate that C1 has walking issues or needs assistance to ambulate. Review of C1's physician report dated 12/07/2021, shows that C1 is ambulatory, able to leave the facility unassisted and able to ambulate without assistance.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview held and a copy of the report was provided