Complaint Investigation Report

Staff interviewed stated that medication schedule is always adhered to with medication administered 3x a day.

Client's are called on the microphone to come to the med-room and client's will wait in line and are administered medication promptly.

Staff stated that C1 requests medication on short notice and becomes impatient if having to wait.

Staff said they follow procedure and have to check Medication Administration Log (MAR) to ensure medication has not been taken already and will have to check with Administrator because C1 wants more than 1 day of medication when leaving.

Staff stated that there have been times when C1 has gotten medication to leave, but then stays at facility so they follow all the proper rules to make sure C1 does not stockpile the medication.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.