Complaint Investigation Report

The investigation revealed the following:

Allegation - Neglect/Lack of Supervision leading to client using illegal substances while in care. IB Investigator L. Garcia conducted interviews with the reporting party, alleged perpetrator, and facility staff. Client #1 (C-1) denied using any illegal substances at the facility and had been "clean" for a few years now. The reporting party denied ever witnessing C-1 under the influence of illegal drugs. Facility staff have not witnessed C-1 using illegal substances in the facility. They stated there is constant supervision with surveillance cameras installed in the common areas and staff doing their rounds.

Allegation - Neglect/Lack of Supervision leading to clients being sexually abused by client in care. IB investigator L. Garcia conducted interviews with the reporting party, alleged perpetrator, alleged victims, and facility staff. The alleged victims denied being sexually abused by Client #1 (C-1). The statements provided by the reporting party were inconsistent and also denied that C-1 sexual abused or harassed the client. The other alleged victims also denied C-1 sexually abusing or harassing them. They feel safe residing at the facility and do not feel there is an issue with the lack of supervision from staff. Staff interviewed stated they are constantly monitoring clients at the facility.

Allegation - Clients are being harassed by client in care. LPA conducted the investigation on this allegation and interviewed facility staff and clients. Per staff interviews, if they observe any client provoking another client, they would intervene right away to prevent the situation from escalating. They have not received any reports of clients harassing anybody in the facility. LPA interviewed a total of 14 clients. 2 out of the 14 stated they have been harassed by other clients at the facility and reported the cases to the staff. One stated the staff intervened right away and spoke to the client. The rest of the clients have not seen or heard other clients or staff harassing anyone. They stated staff treat them well and show respect.