Complaint Investigation Report

Medication review revealed all medications are label properly and inside bubble pack, medications are stored in a lock medication cart, medications are tracked on monthly medication sheet with staff's initial under the day and dosage provided to clients. Staff do not initial date and leave it blank when clients go out for the weekend. Interviews with staff revealed 2 out of 2 staff stated medication is provided to the clients per dosage prescribed and noted on medication sheet printed by the pharmacy. Interviews with clients revealed 4 out 6 clients interview were unable to provide further information due to cognitive skills and 2 out of 6 clients interview stated to be taking medication prescribed by a physician and not taking additional medications. Documents reviewed for C1 revealed medication sheet for June matches physician's order from April 1, 2021. Physician appointment dated 4/12/22 lists current medications which include the medications listed on June's medication sheet. Staff training was reviewed and provided last on 5/22/22 On 6/24/22 LPA Flores received a return call from Services Coordinator no concerns were shared during the communication.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview was conducted with Renorman Pascual Residential Counselor and a copy of this report was provided.