Complaint Investigation Report

LPAs were provided with a staff roster and resident roster.

The investigation revealed the following, "Staff verbally abuse residents",on 9/24/2021 LPAs interviewed C1 and C3. (2) out of (2) clients stated staff do not yell at them. C1 and C3 stated they like living there and staff are kind and treat them well. On 9/24/2021 LPAs interviewed S1 and S2. S1 and S2 denied allegation. S1 and S2 stated they like to work at the facility, they enjoy working with people with disabilities and do their best to care for all clients in care.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, a copy of the report and appeal rights were provided to Nancy Parker.