Complaint Investigation Report

LPA interviewed R1 which corroborated the allegation by stating that R1 went on top of S1’s body pressing on R1’s hip. LPA interviewed five (5) out of six (6) residents that denied the allegation stating there have been no staff that have ever conducted in going over their bodies while in bed and have not witnessed any staff that ever went over another resident’s body while in bed. LPA interviewed S1 and S1 denied the allegation indicating that they never went on top of R1 during the incident. The Administrator and an additional three (3) out of three (3) staff denied the allegation stating that staff does not conduct unwanted touching and does not climb on top of resident’s bodies while resident is lying on the bed. Facility suspended S1 pending an internal investigation. S1 was suspended between 10/18/2025 to 10/20/2025 . S1 returned to work on 10/21/2025 as facility’s investigation did not reveal any evidence that this incident occurred between S1 and R1. There is not enough supportive evidence to concur with the reported allegation.

Allegation: “Licensee did not ensure that resident had access to a call pendant while in care”, it is alleged that S1 purposely dropped R1’s call pendant / remote and R1 was unable to retrieve it because it fell on the floor. LPA interviewed R1 did not corroborate the allegation stating that the remote for the bed accidentally fell while R1 was being changed and S1 helped pick it up. LPA confirmed that the remote is not a call pendant but rather a remote for the bed. LPA interviewed five (5) out of six (6) residents that denied the allegation stating on having access to call pendants. LPA interviewed the Administrator, four (4) out of four (4) staff that denied the allegation stating that all residents have access to call pendants. One (1) out of four (4) staff stated that the pendant was not dropped on purpose and it was accidentally dropped on the floor retrieved by the staff slightly moving the bed. There is not enough supportive evidence to concur with the reported allegation.

Allegation: “Licensee did not ensure that resident was provided a comfortable environment while in care” and “Staff member did not accord privacy to resident in care”, it is alleged that during the incident, S1 allegedly climbed on top of R1, S1 alleged removed all the clothing of R1. It is also alleged that R1 had to spend the night in cold temperatures. It is alleged that R1’s roommate was laughing at the interaction with S1 making R1 feel uncomfortable. LPA interviewed R1 who denied the allegation stating not being laughed from S1 and R1’s roommate during the interaction. LPA interviewed S1 that denied the allegations stating that R1 was changed and was not kept in the cold overnight. LPA also interviewed five (5) out of six (6) residents that also denied the allegation stating extra blankets are provided to help if it is cold.