Complaint Investigation Report

the 1:1 caregiver was on site. Client #1 was later returned to the facility by the Pasadena Police Department. During the interview with the Administrator, LPA was informed that client #1 has recently began eloping more frequently as their routine has been compromised due to them not attending day program services within the last 2 years due to the pandemic. Administrator also advised that client #1 receives 1:1 services 7 days a week from 9am-5:30pm. Client #1 becomes bored easily and that the 1:1 agency does not provided the assistance necessary to prevent client #1 from eloping from the facility.

Based on LPAs observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights given.