Complaint Investigation Report

Montana Vista, Pasadena01/30/2023Licence 198601496

Census4
Date signed01/30/2023 04:34:27 PM
Name of licensing program analystAlberto Lopez
Name of licensing program managerLisa Hicks
The inspector’s account

Regarding Allegation: Facility staff hit resident while in care. It is alleged that a staff hit client on 01/25/2023. LPA interviewed 6 staff and 6/6 staff denied the allegation. LPA interviewed all 5 residents and 4/5 residents denied the allegation. One residents collaborated the allegation but was unable to identify the staff member. Witness #1 (W1) stated W1 did not witness the incident and unable to identify staff who allegedly hit client. W2 stated W2 did not witness the alleged incident.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

An exit interview was conducted and a copy of this report was provided to the Supervisor Jana West

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction