Complaint Investigation Report

Administrator and staff denied the allegation. Administrator stated that C1 calls all male staff papa. He also stated that C1 tends to consistently make this kind of false allegations. Regional Center Quality Assurance stated that they visited the facility to follow up on this allegation and did not see any bruises on C1's shoulders, but their investigation is still ongoing. LPA conducted a collateral visit to C1's Adult Day Program to interview C1 and C2. LPA attempted to interview C1 and C2, but C1 did not answer any questions because C1 was walking around the room and getting distracted and C2 was just repeating the LPA's questions and saying no. All 3 staff from the Adult Day Program stated to the LPA that C1 has frequently made statements that papa hit C1 or that papa pushed C1. They do not know who papa is. The ADP staff that is currently working closely with C1 stated that C1 says these statement whenever staff take a look at C1's self-injuries. C1 has a self-injury behavior which is documented in C1's file.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview held and a copy of the report was provided.