Complaint Investigation Report

Jaswill Home Care, Paramount08/11/2023Licence 198603549

Census2
Date signed08/11/2023 12:08:51 PM
Name of licensing program analystLuis Mora
Name of licensing program managerWei Siew Ho
The inspector’s account

Interviews conducted revealed that on the night of 05/14/2023 C1 had a stomachache and facility staff were aware of it. Interview with C1 revealed that C1 vomited, had diarrhea and extreme stomach pain. On the morning of 05/15/2023, C1 left to the Adult Day Program and staff at the Adult Day Program had to send C1 to the emergency room due to stomach pain. C1 received a CAT scan in the hospital and determined C1 needed a surgery due to intestine being tied and was unable to pass bowel movement. The other 2 clients could not corroborate the allegation due to being non-verbal. Regional Center conducted their own investigation and the facility was issued a corrective action plan on 6/6/2023 due to a supported outcome of Alleged Neglect: failure to provide medical care.

Based on LPA's interviews and records reviewed, the preponderance of evidence standard has been met, therefore the allegation is found SUBSTANTIATED. California Code of Regulations Title 22, Division 6, and Chapter 1 are being cited on the attached LIC 9099-D. Exit interview held and a copy of the report and appeal rights was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction