Complaint Investigation Report

Staff revealed that per C1's Primary Care Physician (PCP) C1 has the capacity to store and administer their own medications, as prescribed. Staff indicated that they prepare all clients’ mediations around the same time and dispense them in order. However, per Staff, C1 is allowed to keep her own meds in a lock box in their room. C1 was unable to provide specific incidents to verify that their medications were missing or were that staff neglected to provide C1 medications for an extensive period of time. Other clients did not address any concerns regarding their medication management.

A review of C1’s file, including medication administration records, did not provide verifiable information to support the allegation. Therefore, based on interviews and record review, the allegation is deemed UNSUBSTANTIATED at this time.

Exit interview was conducted, and a copy of report was issued.