Complaint Investigation Report

Regarding the allegation, Staff served expired food to a resident in care : It is being alleged a client was served expired apple sauce on 3/24/2025 and the jar did not display a manufacturer’s expiration date. Also, it is alleged the jar was opened on March 2, 2025 but should have been discarded seven to ten days after opening the jar.

During LPA’s facility tour, LPA Spaeth observed the apple sauce jar was stored in the refrigerator. An expiration date was clearly indicated on the jar and was June 23, 2026. Also, LPA observed a note on the jar which stated the jar was opened on March 2, 2025. LPA observed the Nutrition Facts stated “refrigerate after opening” but did not state to discard seven to ten days after opening. LPA observed the contents of the jar did not contain mold. LPA observed the non-perishable and perishable food items had not expired.

S1-S4 unanimously confirmed the staff have never served expired food. The staff also confirmed the food in the refrigerator and in the canned good cabinet are checked daily by staff. All expired food is discarded.

Two clients (C1-C2) were interviewed. C3 was unavailable. C2 stated the staff have never served expired food and they have observed staff discarding food that has expired. C1 stated they were concerned a food item might not have been safe to eat but stated staff offered the same food item that had not been opened.

Based upon staff, client interviews and LPA's observations, the allegation is unsubstantiated.

Exit interview conducted and a copy of the report was given.