Complaint Investigation Report

into other clients personal space and hits/punches them without being redirected and the explanation the clients receive is that R2 has lived there for many years and is not familiar with new people who enters into the home. Interviews with other parties also revealed that on several occasions R2 has hit them, as well as other staff and clients living in the home and nothing has been done about it. R3-R4 are non verbal and cant express themselves, which makes it hard for them to communicate to staff. During the interview with the Administrator, she advised that she was aware that R2 hit the clients and redirects and tries to keep them separate so R2 can keep their hands to themselves. During the interviews with staff it was also confirmed that R2 has behaviors and will act out and throw tantrums.

Based on LPAs observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights given.