Complaint Investigation Report

On October 11, 2025, Community Care Licensing (CCL) received an SIR from Facility Administrator Jonathan Watts, reporting that Client #1 (C1) was AWOL from the facility. On October 22, 2025, LPA Agban conducted a case management visit to investigate the incident. LPA interviewed the Administrator, and it was confirmed that C1 had eloped from the facility while Staff #1 (S1) was using the restroom. The Administrator stated that on the day of the incident, only one staff member (S1) was present with C1. The facility was cited with civil penalties and was given a Plan of Correction. During today’s visit, the LPA interviewed four staff members and one out of three clients. The allegation is deemed substantiated, and the Plan of Correction is cleared.

Exit interview conducted, copy of this report signed and delivered.