Complaint Investigation Report

LPA conducted a record review and observed that C1's Individual Program Plan (IPP) states that C1 requires a 1-to-1 support 24 hours per day, 7 days a week. Based on information obtained, the staff were operating out of ratio and did not provide care and supervision to C1. Therefore, the allegations are deemed Substantiated at this time.

Exit interview conducted, citation issued, appeal rights given, copy of this report sign and delivered.