Complaint Investigation Report

C1 revealed also they enjoyed being around the staff, are treated well by the staff, and does not have any issues with the staff. LPA Smith interview with Client #2 (C2) revealed they are treated well by staff in the facility. LPAs’ interview with staff revealed that staff are trained to be assertive and firm when redirecting clients but do not mistreat the clients.

Based on interviews, information gathered during previous licensing visit, and at the time of this visit, there is lack of pertinent information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit interview conducted and copy of report printed.