Complaint Investigation Report

Regarding the allegation : Staff did not treat resident with respect. Staff are being disrespectful and aggressive to the residents. Four (4) out of five (5) residents confirmed that they are treated with respect and there has been no aggression towards them from staff. One (1) resident and two (2) staff did confirm that resident #1 (R1) was aggressive and disrespectful to resident # 2 (R2). Therefore, based on the LPA's observations, resident and staff interviews, the above allegation(s) above is UNSUBSTANTIATED at this time.

Exit interview conducted, signed and delivered to the Assistant Administrator.