Complaint Investigation Report
Allegation: Staff did not provide medication assistance to resident in care.
The details of the complaint alleges staff did not provide resident with their medications.
During LPA’s visit on 03/12/2025, LPA reviewed medications with Staff S7 and S8. LPA reviewed the medications for seven (7) residents, LPA observed seven (7) out of seven (7) residents’ medications were not consistent with documentation of medication administration. LPA observed three (3) out of seven (7) residents have medications that are not listed on the eMAR. Additionally, LPA observed three (3) out of seven (7) residents have medication that is listed on the eMAR but there are no medications.
During file review, LPA received and reviewed the eMAR for seven (7) residents and observed medications were not properly documented when taken (initialed by Med Tech), refused, or out of the community.
During interviews, on 03/04/2025 and 03/12/2025, with Staff S1-S9, were asked if residents are provided their medication as prescribed, ten (10) out of ten (10) stated they provide residents with their medications as prescribed.
During interviews, on 03/04/2025 and 03/12/2025, with Residents R1-R10, were asked if staff provide them their medications as prescribed, one (1) out of ten (10) stated they do not receive their medications as prescribed.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction