Complaint Investigation Report
Allegation: Staff did not give resident medication
On 10/02/24 the Department audited the facilities Medication Administration Records (MAR) dated September 2024. Documents were reviewed for 5 residents, and 5 out of 5 MAR’s showed residents did not receive medication several days in September 2024. All MAR’s reviewed show blanks spaces and no notation that medication was refused, or resident was out of the community for several different dates and times.
On 10/02/24 LPA Watson interviewed staff #1-#6 (S1-S6), of those interviewed 2 out of 6 stated they believed residents had not received medications. On 10/02/24 LPA Watson interviewed residents #1-#5 (R1-R5). Of those interviewed, 5 out of 6 stated they believed they had not received medications.
Based on evidence gathered, interviews conducted, records reviewed, the preponderance of evidence standard has been met; therefore, the allegation of " Staff did not give resident medication " is found to be found to be SUBSTANTIATED.
Allegation: Staff are not documenting medications properly
On 10/02/24 the Department audited the facilities Medication Administration Records (MAR) dated September 2024. Documents were reviewed for 5 residents, and 5 out of 5 MAR’s showed blank spaces throughout the record. Per the charting codes given on the eMar, there is a code for each action, so there should be no blanks spaces for daily medications.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction