Complaint Investigation Report

Behavioral Contract/House Rules Violation – Drug Use/Possession (dated 09/21/2025–10/13/2025)

Unusual Incident Reports (dated 09/17/2025, 09/22/2025, 10/10/2025, 10/15/2025)

On 10/21/2025, between 12:00 p.m. and 4:00 p.m., LPA Pamela Bunker conducted interviews with staff members #1–#4 (S1–S4) and residents #1–#7 (R1–R7) regarding the complaint allegations.

Allegation: Staff withheld a resident's personal and incidental funds.

It was alleged that the Staff withheld a resident’s Personal and Incidental (P & I) funds due to a positive drug test. On 10/21/2025, from 12:00 p.m. to 4:00 p.m., the Department conducted interviews with staff #1-#4 (S1-S4). 4 out of 4 staff members stated that staff did not withhold a resident's P & I funds because of a positive drug test. 4 out of 4 staff members confirmed that all residents sign an admission agreement regarding P & I upon or prior to or upon admission. The Department requested and reviewed Resident #1's 1 (R1) file and observed the original copy of the initial admission agreement, as well as a signed and dated Admission Agreement completed on 08/23/2011, and Behavioral Contract/House Rules Violation- Drug Use/Possession dated 09/15/2025-10/13/2025, and Record of Client's/Resident's Safeguarded Cash Resources (dated 01/01/2025 - 10/21/2025) with R1 signature indicating R1' is receiving P & I weekly on a Tuesday of each week. 4 out of 4 staff members confirmed R1 is receiving P & I weekly. 4 out of 4 staff denied the allegation. Based on staff interviews and documentation, there is no evidence supporting the allegation that P & I funds were withheld from Resident #1 due to a positive drug test.

On 10/21/2025, from 12:00 p.m. to 4:00 p.m., the Department interviewed seven residents #1-#7 (R1-R7). 6 out of 7 residents confirmed that they receive their Personal and Incidental (P&I) funds every Tuesday and that they sign for the funds upon receipt. 1 out of 7 resident reported being financially independent, managing their own funds and paying room and board directly. 7 out of 7 residents denied the allegation that staff withheld P & I funds,

Resident interviews support staff statements and documentation, indicating consistent and proper handling of P & I funds. No evidence was found to support the allegation.