Complaint Investigation Report

The investigation revealed the following:

Allegation: Residents are using illegal drugs at the facility.

On 07/03/2025 at approximately 12:00pm and on 07/22/2025 at approximately 10:10am, the department interviewed Administrator (A1). A1 denies witnessing or receiving any reports of clients using illegal drugs at the facility.

On 07/03/2025 between the hours of 11:30am - 11:40am and 07/22/2025 between the hours of 12:05pm - 15:45pm, the department interviewed Staff #1-4. 4 out of 4 staff confirmed the allegation.

On 07/03/2025 between the hours of 10:35am - 11:20am and on 07/22/2025 between the hours of 11:00am - 11:40am, the department interviewed 6 clients in regard to the allegation. 2 of 6 clients confirmed allegation. 4 out of 6 clients denied the allegation.

On 08/04/2025, the department conducted a records review and did not observe any serious incident/unusual report related to the allegation for the last few months despite multiple accounts of drugs be found at the facility and clients appearing to be under the influence.

Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the above-mentioned allegation is found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 1), the above-mentioned deficiency was observed, and citation issued (ref. LIC 9099D).

An exit interview conducted with Honeylet Urrea, Consultant and a copy of this report was provided with appeal rights.