Complaint Investigation Report

Based on interviews conducted, and records reviewed, the preponderance of evidence standard has been met. Therefore, the above allegation Staff did not prevent a client from being infested with insects, is found to be Substantiated . California Code of Regulations, Title 22, Division (6) and chapter (6) are being cited on the attached LIC 9099D. An Immediate civil penalty of $500 is being issued.

Note: *Citations that are not cleared by the due date of 06/20/25 will have a $100 fine assessed for each citation until it is cleared. Civil penalties will continue to accrue until Proof of Corrections (POC) is cleared.

Deficiencies are issued and plans of corrections were discussed.

An exit interview was conducted with Jared Mikos, Director of Operations, and a hard copy of this Complaint Investigation Report was provided.