Complaint Investigation Report

Allegation: Facility is forcing residents to leave the facility.

Interviews with two(2) out of three(3) staff members indicated that residents have a choice to stay at the facility or go out into the community. Two(2) out of three(3) residents indicated they have a choice to stay at the facility; go to Molock Residential, INC; or go out into the community. Staff records showed documentation of residents choosing to stay at the facility, and not go out into the community. Based on interviews and documents collected the allegation, “Facility is forcing residents to leave the facility,” is deemed unsubstantiated.

Interviews with three(3) out of three(3) staff members indicated that staff is not verbally abusive towards residents or other staff members. Two(2) out of three(3) residents indicated that staff is not verbally abusive towards residents. Therefore, after review of the information received the allegation, “ Staff is verbally abusive,” is deemed unsubstantiated.

Allegation: Staff altered medications without resident's knowledge

Interviews with three(3) out of three(3) staff members indicated that staff supports the residents in communicating with their doctor when an alteration of medication is needed. Two(2) out of three(3) residents indicated their medications have not been altered without their knowledge, and when an alteration of medication is needed the residents contact their doctor directly with support from staff members. Therefore the allegation, “ Staff altered medications without resident’s knowledge,” is deemed unsubstantiated.

Exit interview conducted. Report delivered.