Complaint Investigation Report

Lancaster Haven RCFE, Lancaster03/22/2024Licence 197608302

Census4
Date signed03/22/2024 11:11:17 AM
The inspector’s account

LPA's interview with the administrator and staff #1 (S1) denied yelling at residents and denied witnessing any staff yell at residents. Furthermore, interviews with administrator and S1 revealed no resident has complained about staff yelling at them or witnessing staff yell at other residents. Based on interviews conducted the allegation is deemed Unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction