Complaint Investigation Report

Allegation: Resident was inappropriately sexually touched by an unknown perpetrator.

On 11/06/23, The Department received a complaint alleging client #1 (C1) was inappropriately sexually touched by an unknown perpetrator. The complainant stated (C1) did not feel safe at the Serenity One facility. The complainant reported (C1) is inappropriately touched in the genital area at night when it is dark and unable to make out who the individual is. The complainant reported the management in the facility is aware of the matter and no solution has been made. The complainant did not have further details nor the alleged date of the offense.

On 11/07/23, the Department investigated a visit to this facility. Between 3:30 pm – 4:00 pm, the Department along with Witness #1 (W1) Harbor Regional Center Provider Service Manager, and Witness #2 (W2) Harbor Regional Center Provider Relations were presented with a written letter by client #1 (C1). The details of the letter stated that (C1) fabricated the accusation and that (C1) recanted this allegation. (C1) expressed that (C1) was happy living at the facility and did not want to live anywhere else. (C1) apologized for making false statements and (C1) felt safe at the facility with other clients and staff.

On 11/07/23 at 1:36 pm – 2:30 pm, the Department interviewed (2) out of (2) staff who denied this accusation. (S1-S2) both stated that (C1) has a history of deviating from what is accurate or true. The Department reviewed (C1’s) Quarterly Report (dated: September 2023) it revealed (C1) is working with a Consultant Behaviorist for behaviors such as altering the truth, lying, fabrication of events/stories, or implying being mistreated.

On 11/08/23 at 4:39 pm, Investigator Dennis Seng interviewed client #1 (C1). (C1) stated he liked living at this facility and was happy and safe at the facility. (C1) denied ever being sexually abused, or inappropriately touched at any time while in care at the facility. (C1) claimed to have never been touched by anyone, and the report was false because (C1) was upset. (C1) claimed to get along and liked the staff and that they are helpful with (C1’s) daily living activities. (C1) expressed “Nobody touched me inappropriately here, I wrote a letter saying that I made it up because I was mad, and I apologized for making it up in the letter.” Investigator Seng showed (C1) a copy of the letter (C1) written, and (C1) confirmed it was the one (C1) had written. (C1) stated that in the letter (C1) formally recanted the allegation.