Complaint Investigation Report

LPA's interview with five (5) residents or 10% of the facility’s current census revealed that five (5) out of five (5) residents interviewed did not experience nor witness any staff roughly handling anyone at the facility.

Regarding the allegation that Staff mismanaged resident's medication, it was alleged that R1 was over medicated due to R1's medical condition during admission at the hospital. LPA's record review today between 1:00 PM to 1:45 PM revealed that R1 was only given medication as prescribed prior to and after R1's hospitalization. Further review also revealed that the facility had self-reported that R1 was already lethargic the day prior to hospitalization on 02/08/25 but refused to go to the hospital and only agreed to go only on the morning of 02/08/25. LPA's interview with medication staff (LVN) today at 12:00 PM revealed that R1 is medication compliant and they always check with R1's physician whenever there are changes on R1's condition.

Based on the information gathered during this visit, these allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.