Complaint Investigation Report

197608401-1-3-2024-31-AS-NMAN-CZBQCS-20240109110338

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

WOODLAND HILLS S.RO , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/29/2023 and conducted by Evaluator Rosaura Valenzuela

COMPLAINT CONTROL NUMBER: 31-AS-20231229095833

Staff are not assisting residents with getting COVID vaccinations

Licensing Program Analyst (LPA) Rosaura Valenzuela conducted an unannounced visit for the above noted allegation. LPA met with Administrator Peter Babaian and explained the reason for the visit.

It was reported that staff are not assisting residents with getting COVID vaccinations. To investigate this allegation, on 1/03/2024, between 1:00pm and 1:15pm, staff interviews were initiated; Interviews revealed that all residents have been vaccinated for COVID. Between 1:15pm and 1:30pm, LPA requested and reviewed facility records. Records confirmed what staff had told LPA. Moreover facility records showed that Resident #1 (R1) received four COVID vaccines. Currently there are only four COVID vaccines available. The third and fourth vaccines are optional. Between 1:30pm and 2:00pm, resident interviews were conduted. Interviews revealed that they received the COVID vaccine.

Based on interviews and records review there is sufficient information to not support the allegation. Thus, this allegation is UNSUBSTANTIATED at this time.

EXit interview conducted and a copy of the report was issued.