Complaint Investigation Report
197608401-10-12-2023-31-AS-NMAN-CWSU66-20231020151750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
WOODLAND HILLS S.RO , 21731 VENTURA BLVD., STE. 250
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2023 and conducted by Evaluator Rosaura Valenzuela
COMPLAINT CONTROL NUMBER: 31-AS-20231004153247
Staff did not ensure facility is insect free
Licensing Program Analyst (LPA) Rosaura Valenzuela conducted an unannounced visit for the above noted allegation. LPA met with Administrator Peter Babaian and explained the reason for the visit.
It was reported that staff did not ensure facility is insect free. On 10/12/2023 between 10:50AM and 11:30AM, staff interviews were initiated. Staff interviews revealed that when the administrator is present the entrance door and patio doors are left open. It is possible that flies enter the building. Between 11:30AM and 11:45AM, facility records were reviewed. Records revealed that a pest control company comes bi-monthly to the facility. Between 1:00PM and 1:30PM, LPA toured resident bedrooms. In room 14, LPA observed many flies. Some flies were alive and others were dead. Resident #1 (R1) was alseep at the time and was not able to be interviewed.
Based on observation there is sufficient information to verify the allegation. Therefore, the allegation will be SUBSTANTIATED at this time.
Exit interview conducted and a copy of the report was issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction