Complaint Investigation Report

Victor Royale, LLC, Glendale09/01/2022Licence 197608401

Census55
Date signed09/01/2022 10:54:26 AM
The inspector’s account

Regarding Allegation #1 : this investigation revealed that Resident #1 is ambulatory with reduced mobility currently which is due to severe right-hip arthritis. A review of the resident's Physician's Report (dated 04/19/22) by the primary care physician (PCP) documents that Resident #1's diagnosis are "none" for first and secondary diagnosis. Interviews conducted corroborated that Resident #1 is walking around without any assistance but poor balance is noticeable and the resident is using a walker. A review of Resident #1's Appraisal/Needs & Services plan (dated 01/01/21) documented that Resident #1 has seen a specialist for right-hip arthritis and is awaiting surgery.

Based on the evidence gathered and interviews conducted and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation of OTHER: Facility did not properly reappraise the resident is found to be UNSUBSTANTIATED.

An exit interview has been conducted and a copy of the Complaint Report provided to Administrator Administrator (Peter Babaian).

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction