Complaint Investigation Report

Regarding the allegation that the Staff did not keep facility free of pests, it was alleged that there are mice and bed bugs at the facility. During physical plant tour at 9:35 AM, LPA did not observe any mice and/or bed bugs at the facility. LPA's interview with staff also revealed that there have been continuing treatment for bed bugs at the facility, LPA's interview with resident however revealed that a resident saw a mouse on own room and saw mice droppings inside the facility.

Based on the information gathered during this visit, the allegations are deemed substantiated at this time.

Citation issued. Appeal rights discussed and given. Exit interview conducted. Copy of this report issued.