Complaint Investigation Report

Regarding the allegation of : Facility rooms are dirty, alleged rooms are direty and cluttered. LPA Calderon interviewed 4 staff, 3 were done telephonically and one in person. S1 and S2 stated residents clean their own rooms. S1 stated "residents do cleaning on their own and don't want staff to clean it." Based on interviews with residents 7 out of 9 residents stated they clean their own bedrooms. R8 stated that everyone has their own chores to do around the house. 6 out of 8 residents stated staff provide cleaning supplies, staff just direct and tell residents how to clean and what is needed to be done but they do their own cleaning. LPA Calderon observed rooms are in unsanitary conditions Room #1,2,4,5,6 (RM) and took pictures.

Based on interviews conducted with facility staff, facility residents, documentation gathered and LPA observations, the preponderance of evidence standard has been met, therefore the above stated allegation is found to be SUBSTANTIATED . California Code of Regulations, Title 22, Division 6 and Chapter 6 on Personnel Requirements are being cited on the attached LIC 9099D.

Exit interview was conducted with Myrna Stevenson. A copy of the report and appeal rights were provided DSP worker.