Complaint Investigation Report

The investigation reveals the following: Regarding "Facility does not have enough food for residents", it is alleged that staff must purchase food for residents to eat. LPA observed the food menu and food supply. The administrator confirmed weekly delivery of food supplies and petty cash available for staff use. 2/2 of clients stated they have enough food and receive 3 meals a day with snacks. 1/2 staff state that the facility has enough food and receive a weekly delivery of food supplies.

Based on LPA's interviews, observations, and file review, the investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted with administrator Tawfik