Complaint Investigation Report

Based on interviews conducted and information gathered it was revealed by interviews with facility staff that Staff S2 has not worked at this facility since 2022.

Staff also stated that clients do not receive EBT cards and social security checks are sent to the main office and not the facility. Stated that Client's C4 and C5 have never been at this facility.

Interviews with Client C1 and C2 who stated that Staff S2 has not been here for awhile.

C1 and C2 also stated that they do not receive EBT cards and that the social security checks go directly to the main office.

Interview with Human Resource Representative who stated that Staff S2 last worked at this facility 03/04/2022.

Also stated that Client's C4 and Client C5 have never been at this facility.

Stated that clients are not given an EBT card and that the social security check is sent to the home office and not the facility.

LPA reviewed documentation from the Human Resource Department regarding Staff S2.

Documentation confirmed that Staff S2 submitted a resignation letter effective 03/04/2022.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.