Complaint Investigation Report

Allegation: Resident(s) physically assaulted while in care.

The detail on the allegation states client #1 (C1) was physically assaulted. The complainant reports (C1) was physically assaulted while standing in the medication line by a male client. (C1) claims the male client took his cane and struck (C1) across her back for no reason.

During the interview with (C1), she expressed she was uncertain of the male suspect’s name or race. (C1) was uncertain about the date the incident happened. (C1) claims she was hit on her back and it left marks that lasted a few hours. (C1) reports there is no fractured and she did not require medical attention. (C1) mentioned two (2) clients were present during the incident as witnesses. The Department interviewed both client #11-#12 (C11-C12) both were present during the incident and denies having witnessed any physical assault taking place with (C1). The management at this facility conducted an internal investigation and interviewed staff members and clients who were present during the incident on 10/04/21. The clients and staff had written statements stating they were unable to corroborate (C1)’s accusation and that no security camera footage was captured. The Los Angeles County Sherriff’s investigated and interviewed (C1) along with (C11-C12) and found no evidence to support this allegation of physical assault. The Department interviewed staff #1-#3 (S1-S3) and client #2-#10 all verified that they had no knowledge of any physical assault taking place on 10/04/21. Furthermore, (S1) examined (C1)’s back where she claims she was struck and found on mark or bruises. During (C1)’s interview, she recalled back during Christmas Eve 2004 she was struck in the right eye client #4 (C4).

(C1) states she did not notify management at the time and did not seek medical attention. (C4) denies this accusation and states this is false. Client #2 (C2) who is related to (C1) and has shared a room for 20 years, states he is unaware of such assault in 2004. An interview with a family member of (C1) witness #1 (W1) states no assault had taken place and that this accusation is false. According to (W1), (C1) is unhappy in her current living situation and may perceive things that are not really happening. Based on the Department’s observation, interviews, and a review of service records that were conducted, the Department found there is no evidence to support the allegation mentioned above.

Evaluation Report Continues on LIC 9099-C