Complaint Investigation Report

The investigation revealed the following : Allegation- Staff hit resident.

The details of the complaint alleged that the client (C1) was hit by a staff member with an open hand on 11/11/2024. On 11/20/24, from 10:00am-2:00pm, LPA interviewed staff (S1-S4) and clients (C1-C2) regarding the allegation. 3 of 4 staff denied the allegation that the Staff hit resident. One staff stated that they were not there the morning of the incident and had no knowledge of it. 3 of 4 staff (S1-S3) interviewed stated that C1 was angry and agitated that day because C1 wanted to go to C1s old day program. The staff (S1-S3) stated that they tried to explain to C1 why it was not possible to go to the old program because that contract had expired and that C1 had a new day program to go to. S1 asked C1 what was the reason that C1 did not want to go to the day program, C1 told S1 that someone hit C1. S1 asked when did they hit you? C1 stated, they hit me right now. S1-S3 stated that they were present during the conversation, and no one touched the client, C1 simply made up that story to get C1s way.

LPA reviewed the Special Incident Report (Dated:11/11/2024) detailing what happened on 11/11/2024 and the Individual Program Plan (Dated: 05/04/2023) that states C1 has a history of maladaptive behavior, physical aggression, and disruptive behavior that interferes with social participation.

LPA interviewed C1-C2 about the allegation and 2 of 2 clients that were interviewed denied the allegation that Staff hit resident. All Clients (C1-C2) interviewed stated that they have not been hit or witnessed any staff member hitting any clients. They further state that they are happy with the care and supervision they are receiving from the staff.

Based on interviews and records reviewed, there is insufficient evidence to support the allegation that the Staff hit resident. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated .

An exit interview was conducted with Oluwarotimi Johnson, House Manager, and a hard copy of this Complaint Investigation Report was provided.