Home Care Organization Evaluation Report

Home Care Services Bureau Enforcement Analyst (EA) Ryan Chan arrived at the business office of Emerald Caregiving Agency on 11/6/24 for a biennial inspection. Upon arrival, EA identified himself and was greeted by front desk clerk Theresa Pineda. The proper posting of business hours and license was observed. EA was then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review EA discussed the findings of the inspection with Theresa Pineda and informed her that no discrepancies were found.

EA Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights to Theresa Pineda.