Complaint Investigation Report

Records revealed: Pest control invoices and treatment records documenting ongoing extermination services conducted on multiple dates including March 18, March 25, April 1, April 8, April 15, and May 6, 2026. Records documented treatment and monitoring for various pests, including bed bugs, and indicated continued pest control maintenance services were being provided. Based on the evidence gathered, interviews conducted, observations made, and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation occurred. Therefore, the allegation is unsubstantiated.

No deficiencies were cited on this visit. A copy of this report and exit interview was provided to the Assistant Administrator.