Complaint Investigation Report

At around 5:00 PM and proceeded to assist R1 transfer to the toilet from the bed through the wheelchair, upon returning to the wheelchair from the toilet, R1's leg locked and unable to bend, a medical condition of R1 which happens from time to time. This made R1 panic so S1 sat R1 on the floor. On 04/15/25 incident, LPA's interview with Staff #3 (S3) revealed that S3 did not remember S1 falling but LPA's interview with R1's private caregiver revealed that S1 fell on 04/13/25 with S3 protecting R1.

Based on the information gathered during this and prior visit, the allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.