Complaint Investigation Report

Ambitions - Verdugo House 2, Burbank09/14/2023Licence 197608610

Census4
Date signed09/14/2023 04:12:01 PM
The inspector’s account

Investigative Branch conducted the investigation regarding the physical abuse to clients and the investigation revealed several witnessing staff members confirmed the physical abuse by 9 staff that included hitting or shoving clients. Ambitions and Frank D. Lanterman Regional Center conducted internal Investigations, substantiated the physical abuse, and terminated the staff involved.

Based on Investigative Branch findings, the preponderance of evidence standard has been met, therefore the above allegation is SUBSTANTIATED.

Exit interview conducted and copy of report left with facility authorized staff .

“The licensee was informed that a civil penalty might be assessed based on the Health & Safety Code 1569.49(e) or (f), or 1548(e) or (f), or 1568.0822(e) or (f).“

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction