Complaint Investigation Report

are always with C1 and never left unattended.

Also stated all clients are receiving appropriate care.

Said if someone is knocking on the door it is very hard to hear from the backyard area with there being a large facility.

Spoke with Client C2 who stated that Client C1 was in the backyard with the House Manager and that staff were not left unattended.

Said staff are always here with the clients. Said 2 individuals had been banging on her window and the door

and staff are always here because clients have alot of behaviors.

Spoke with Client C1 who stated that staff comes outside with her and Client C3 said staff are always here with them.

House Manager stated that C1 came outside with her and they didn't hear the banging on the door from the backyard area.

Staff S1 stated that there had been arguing by Client C2's bedroom and Staff never left C1 or any other client unattended.

Said there has not been any issues previously.

Staff S2 stated that clients are not left unattended.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Louneesha Young.