Complaint Investigation Report

Per staff interviews, five (5) out of five (5) staff denied the allegation. Per the water temperature tests conducted at the residents’ rooms, the water temperatures were in a range from 105 to 120 degree Fahrenheit which in compliance with Title 22 regulation. Thus, shower water temperature is not being too hot.

Although the allegation may have happened or are valid, there is not preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Administrator, Gil Agas and a copy this report was provided.