Complaint Investigation Report

Facility does not have a qualified administrator

It was alleged that Staff #1 (S1) is unqualified, has no credentials, no training or classes as an Administrator. During this visit, LPA Alvizar- Ettima requested and reviewed the facility staff Administrator files. The staff training information also was requested for review. Interviews revealed that the Administrator may not be present in the facility all the time. However, qualified staff was present at the facility at the time of Administrator’s absence. Interview of staff and residents confirmed the information provided by the administrator. Investigation revealed that the facility had certified Administrator and during their absence there are other qualified personnel to oversee facility operations. A review of facility records verified the information revealed from the interviews.

Based on the interviews and record review there is no pertinent information to verify this allegation. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health and safety issues were noted.

Exit interview was conducted and copy of report was provided.