Complaint Investigation Report

Burlington, the, Wofford Heights08/15/2024Licence 157209377

Census18
Date signed08/15/2024 09:45:32 AM
The inspector’s account

157209377-8-15-2024-24-AS-SMOA-D8HMBC-20240826092745

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/02/2024 and conducted by Evaluator Mai Yang

COMPLAINT CONTROL NUMBER: 24-AS-20240502113950

Administrator Kala Gibson via telephone and Facility Manager Ashley Bell

On 08/15/24, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings onthe above allegation. LPA introduce self, stated the purpose of the visit, and met with Facility Manager Ashley Bell. Staff and LPA attempted to reach Licensee Anthony Barbato. Administrator Kala Gibson was called via telephone. LPA delivered findings to Administrator via telephone and Facility Manager.

During the course of the investigation, LPA conducted interviews and records were reviewed. Interviews conducted the residents were not forced to get a payee. Residents were asked and provided information on having a payee. Based on the interviews conducted, the preponderance of evidence standard has not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted with Administrator via telephone and Facility Manager. A copy of this report was provided to the Facility manager, whose signature on this report confirms receipt of this report.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction