Complaint Investigation Report

126803598-8-12-2022-21-AS-BMOS-CJ8S5H-20220913133424

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/29/2022 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20220729085705

Staff did not ensure a client was kept clean

At approximately 9:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility, unannounced, to complete the investigation into the above allegation. LPA met with Director Dana Schatz, interviewed staff and reviewed records. LPA recieved copies of documents. LPA reviewed the care plan, physicians report and other documents regarding C1. Documentation reviewed did not identify a need for bathroom assistance or special attention to ensure client cleaned properly after using the facilities. Based on interviews conducted, facility immediately implemented a new procedure to ensure the needs of C1 were met.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.