Facility Evaluation Report

Walnut Creek Willows, Walnut Creek02/03/2026Licence 075601431

Capacity72
Census48
Date signed02/03/2026 06:57:16 PM
Name of licensing program analystLori Alexander-Washington
Name of licensing program managerBennett Fong
The inspector’s account

On 02/03/2026 at 6:00 PM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct a Case Management visit. Upon arrival, LPA met with Medication Technician, Vanessa Ladaban, and explained the purpose of the visit. Licensee/Administrator, Elizabeth Cortes, was not available at the time of the visit.

On 12/19/2025 LPA received an email with subject taining certificates. After review of documents received the training certificates does not show the requirement per POC which was RCFE laws, regulations and staff requirements. The deficiency will be re-cited again and civil penalties will be assessed for repeat.

The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction