Facility Evaluation Report

Walnut Creek Willows, Walnut Creek02/03/2026Licence 075601431

Capacity72
Census48
Date signed02/03/2026 06:48:20 PM
Name of licensing program analystLori Alexander-Washington
Name of licensing program managerBennett Fong
The inspector’s account

On 02/03/2026 at 11:00 am., Licensing Program Analyst (LPA) Lori Alexander conducted a Health and Safety inspection in response to a Priority 1 complaint. LPA met with Medication Technician (Med Tech) Vanessa Ladaban and explained the purpose of the visit. Ms. Ladaban notified Administrator Elisabeth Cortes by telephone.

Upon entry into the Assisted Living and Memory Care units, LPA observed eleven (11) residents participating in a Bingo activity and nine (9) residents watching television. Other residents were observed resting in their rooms.

LPA conducted a tour of the facility, including but not limited to residents' bedrooms, bathrooms, common areas, kitchen, and outdoor areas. Hot water temperature measured 97.5 and 94.3 degrees Fahrenheit in two residents' shared bathroom. The facility maintained a seven (7) day supply of non-perishable food and a two (2) day supply of perishable food. Facility staff reported food supplies are ordered on a weekly basis. Refrigerator temperature was observed at 26 degrees Fahrenheit. Resident medications were observed secured and locked in the medication room. The first aid kit was complete. The fire extinguisher was fully charged and last serviced on 04/14/2025.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction