Complaint Investigation Report

During interview R1 stated the chair is uncomfortable but wants to wait for the motorized chair. During visit caregiver placed towel between R1 and arm rest of wheelchair to relieve some pressure. S1 stated power of attorney is coordinating with doctors for motorized chair and it has been approximately four (4) months.

Based upon the information obtained and the interviews conducted during investigation the above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.