Facility Evaluation Report

Walnut Creek Willows, Walnut Creek03/29/2024Licence 075601431

Capacity72
Census44
Date signed03/29/2024 05:53:20 PM
The inspector’s account

On 03/29/2024 at 1:20pm Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct a Case Management visit. LPA met with Elisabeth "Beth" Cortes, License/Administrator, and explained the purpose of the visit.

While LPA L. Alexander was conducting a complaint investigation 15-AS-20240327083732 , on 03/29/2024. While touring facility LPA observed at 1:40 PM unlocked disinfectant cleaner (Fabuloso) in a spray bottle located in the north wing (memory care) under the cabinet. Staff stated that they just conducted in-training recently and went over that toxic cleaning solutions should be locked. LPA also observed one of the resident was laying in the bed with padding against the wall and propped underneath the resident. Staff (S1) stated that the resident has Parkinson's and can fall out of the bed. S1 stated that the R1's husband is the one that wants the padding against the walls.

The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction