Facility Evaluation Report

This is an amended report to correct LIC809-D page. Licensee/Administrator, Elizabeth Cortes, was present to sign amended report.

On 08/20/2025 at 4:15 PM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct Case Management. LPA met with Administrator Assistant, Lynette Sandoval, and informed the reason for visit. Lynette phoned the Licensee/Administrator, Elizabeth Cortes to inform. LPA spoke with Administrator on the phone.

LPA spoke with S1 whom stated that they have been working on the staff trainings via in-service training with an outside trainer. LPA advised S1 that the trainings are specific which includes 8 hours dementia, 4 hours postural support, 4 hours restricted health and 4 hours hospice. The received copies of in-service training did not cover these specific areas and hours.

Deficiency is cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided