Complaint Investigation Report

075601431-6-6-2025-15-AS-YFLS-DHWPSV-20250623113458

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/21/2025 and conducted by Evaluator Alona Gomez

COMPLAINT CONTROL NUMBER: 15-AS-20250421091514

Staff took residents camera without consent

Staff go through resident's personal belongings

On 06/6/2025 at 10:30 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to deliver findings for the above allegations. LPA met with Administrator, Beth Cortes, and explained the reason for the visit.

During the investigation LPA conducted interviews and reviewed records. LPA found that on an unrelated inspection the facility was instructed by CCLD to remove the camera in R1's room due to privacy concern and personal rights violation to R1's roommate. LPA confirmed with LPA that issued the initial deficiency that the camera needed to be removed. R1 was out of the facility for medical reasons and staff removed the camera and stored it for R1's return. Therefore the allegations are UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited during visit. Exit interview conducted and a copy of this report provided